Success Story

The Situation

Collier County Florida was utilizing a failing IEP solution. Teachers were very frustrated and a new solution was required. With tight budgetary constraints, and apparently no viable solution, Collier contacted Excent for assistance.

The Excent^® Solution

Excent delivered a fully integrated IEP Case Management and Medicaid Reimbursement solution. Collier was able to provide its teachers with a premier Case Management Solution (Excent Medicaid). Additionally, by back-billing for Medicaid Services over the previous 12 months utilizing Excent Medicaid, the solution paid for itself in the first year.

The Excent IEP solution and Excent Medicaid were implemented during the summer of 2003. The system currently supports 6,700 special needs children and over 600 end-users. The solution is fully supported by Collier County Florida at its hosting facility. Horizon worked with the Collier team to fully train and enable end-users of the solution to execute the IEP Process, Data Reporting, System Administration, and Medicaid Service Tracking process. Significant time was spent integrating with the state of Florida to ensure a fully HIPAA compliant interface with the state and federal government agencies. The Excent team assisted Collier with the training and enablement of clinicians and service providers to ensure accurate and complete input of Medicaid encounter data. Excent’s Medicaid support staff piloted the Medicaid Reimbursement process in coordination with the Collier team. Full ownership of the process was then transitioned to the Collier team once the process was fully tested and verified.

Business Results

• Excent IEP solution was installed and is successfully supporting over 600 end-users and 6,700+ special needs children.
• The Excent IEP solution’s Encounter Log is now the single point of entry for all Medicaid tracking information which has eliminated unnecessary paperwork.
• Excent Medicaid is fully integrated with the Excent IEP solution and fully functional and HIPAA complaint with all necessary agencies.
• The entire solution delivered a ROI of less than 12 months with Medicaid reimbursements paying the full cost of the software within the first year.